REWARDS
HOW DO I JOIN PRINCESS POLLY REWARDS?
All you need is a Princess Polly account! Simply log in and navigate to the Rewards dashboard. No account with us? You can create one for free here!
CAN I TRANSFER MY POINTS BETWEEN THE AU, UK AND US STORES?
Each website operates independently, so we're unable to transfer points between sites. Your reward points will apply to your respective account, depending on which site you choose to order with.
CAN I UPDATE THE EMAIL ADDRESS FOR MY REWARDS ACCOUNT?
Yes! You're welcome to create a new account with your preferred email here. Once set up, please reach out to our team here so we can transfer all Rewards and order history to your new account.
WHAT ARE THE PRINCESS POLLY REWARD PERKS?
You can check out the full list of perks below!. Quick links:
HOW DO I TRACK MY REWARDS HISTORY?
You can log in here to access your Rewards dashboard and click on 'Rewards History' to view loyalty actions.
HOW DOES THE REFER A FRIEND PROGRAM WORK?
Give $15, get $15! Customers can invite their besties to take $15 off their first purchase with us and will receive $15 off in return.
HOW LONG UNTIL I SEE MY POINTS ON MY REWARDS ACCOUNT?
Points from purchase:. Your Rewards points will automatically adjust within minutes of placing your order. Points from product reviews:. Once your product review has been submitted, your points will be updated within 2 weeks. 10 points are earned per
DO MY REWARDS EXPIRE?
All discount rewards exclude sale items & gift card purchases.
CAN I EARN POINTS FOR PURCHASES I MADE BEFORE JOINING THE PROGRAM?
Rewards members are unable to earn points on purchases made prior to joining the Rewards program. While Rewards can’t be backdated, you’ll start earning them immediately once signed up.
HOW DO I GAIN AND LOSE REWARD POINTS?
You will earn 1 point for every $1 spent, but you can earn extra points by ticking off your Reward Point to-do List!. Some things to note:. For example:. 1/1/2023: Jane is in Front Row and has 300 points. Jane will stay in Front Row until 1/1/2024. D
CAN I EARN POINTS ON ORDERS PAID WITH A GIFT CARD?
You can only earn points on purchases made with a debit card or credit card. Purchases made with a gift card will not earn points toward your account. If you use both a gift card and a debit/credit card on an order, you will only earn points on the a
HOW DO I RECEIVE A BIRTHDAY REWARD?
To receive your birthday treat, you can add your date of birth to your profile here by hovering over the icon. A gift will be sent via email 2 weeks before your special day! Be sure to check any spam/junk inboxes in case it lands there by mistake. If